Update your residency status

If you’re leaving the UAE, let us know so we can continue to serve you well

Are you leaving the UAE?

If you are leaving the UAE, you should change your residency status with the bank from resident to non-resident. This will help us tailor our services, support and communications to you better.

You can change your residency status easily in one of these ways below:

Email

Email [email protected] from your registered email address with the subject: Residency status Update

In the email, tell us your address in your new country of residence
Attach copies of the front and back pages of your passport

Once we’ve received the required documents, your request will be processed within 1 working day.

Visit a branch

Come to your nearest branch and we’ll be happy to help. Bring your passport and proof of visa cancellation.

Once we’ve received the required documents, your request will be processed within 1 working day.

more app

Auto Loans