Balance Conversion Plan request

You need to be the primary cardholder to apply for a Balance Conversion and you can apply for a minimum amount of AED 1,000.

Regular Installment Payment Plan, Balance Conversion, and Loan on Card don’t have a processing fee, but a nominal interest rate applies based on your credit card history and usage. With the 0% interest Installment Payment Plan there could be a one-time processing fee of AED 51.45 (inclusive of VAT) per transaction. For more details, read more about our fees and charges.

Yes, you can cancel your installment plan through Mobile Banking and Online Banking. Before cancelling your plan, you will have to settle the remaining principal outstanding plus a foreclosure fee of 1% of the principal outstanding and 5% VAT.

You can track your previous request by calling us on +971 600 54 0000 and when prompted, say ‘follow up on my request’.