Corporate Social Responsibility (CSR) | Sustainability Programme| Emirates NBD

At Emirates NBD, we recognize that we have a responsibility not only towards our customers, employees, and shareholders, but also to the communities
in which we operate.

We understand how important it is for banks to contribute positively to the economy and society at large. Therefore, we believe that a responsible bank cannot solely be concerned with making a profit.

Sustainability means recognizing the socio-economic challenges and that society’s living conditions are closely linked. That is why we focus our social engagement efforts on high-impact areas like improving the welfare of people with disabilities and raising the financial literacy level in the communities we serve.

By providing an enhanced experience for our customers as members of society, we help promote ethics, sustainability, and respect for the community around us. Thus, we believe in working together to create shared values.

With growing alertness and demand for climate action amongst consumers, adopting Environmental, Social and Governance (ESG) measures is now more important than ever for businesses of all sizes to thrive in the present and future. In more depth, this means:

ESG enables long-term top-line development, recruits talent, minimises expenses, and fosters customer trust.

Since 2015, Emirates NBD is proud to have reached over 2 million people through our programmes as we look to enhance impact and contribution to our community. Read more about our efforts in our Annual ESG Report (formerly Sustainability Report).

Our ESG Report is developed in accordance with GRI Standards, Core Option. It encapsulates our commitment to our stakeholders and highlights our environmental, social and governance accomplishments.

View ESG Report 2021

ESG Momentum Report

Sustainable Finance Framework 2023

Emirates NBD launches Sustainable Finance Framework for the issuance of green and sustainable debt instruments to finance projects which enable the transition to a low carbon and climate resilient economy.

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Second Party Opinion (SPO)

List of historic Sustainability Reports

Sustainability Report - 2020

Sustainability Report - 2019

Sustainability Report - 2018

Sustainability Report - 2017

Sustainability Report - 2015-16

ESG Reporting Framework.

Our Social Engagement Framework

Our investment in human resources, as well as community development, reflects our social commitment. Our sense of social responsibility stems from our position as one of the UAE’s leading financial institutions, which allows us to support socio-economic growth both directly and indirectly through employment and social investment.

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As part of our efforts to community value creation, we educate the public on financial wellness to help them better manage their personal finances. The main topics are saving, spending, borrowing, and investing as well as vigilance against fraud attacks, which are on the rise.

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We strive to integrate sustainability into our business operations by addressing environmental, social and governance (ESG) concerns.

We aim to educate our customers and other audiences on environmental topics and inspire them to ‘Go Green’.

We adopt a proactive approach by reducing, recycling, and preserving resources for future generations.

We commit to mitigating our impact on climate change and fostering a more sustainable future.

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Our approach to Philanthropy is to generate donations and support campaigns that benefit and improve the lives of children.

Exchanger, our award-winning volunteer programme, enables our employees, their family and friends, and partners to exchange time for community service and make a positive difference in the lives of individuals and the larger community.

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We are actively extending our network of partners through relationships founded on mutual commitment, purpose and values, with a particular emphasis on public-private partnerships.

We occasionally fund a programme or organisation directly, but we prefer to work with partners like community institutions to strategically target an impact area.

Organizations with prospective projects may familiarise themselves with Emirates NBD’s programmes that most closely match their activities. Our programme teams collaborate to review proposals.