GlobalCash Card

A prepaid card that can hold up to 15 currencies

Take off on your journey with a card that understands the currency of the country you’re traveling to.

Flexible
Load your Card with any of the currencies on offer at the time
Prepaid
Always know how much you have available to spend
Acceptance
Access over 2.1 million ATMs worldwide

Foreign Exchange

World currencies – you can rely on us

42 countries. 15 currencies. 1 card.

GlobalCash Card is a prepaid card that lets you carry up to 15 currencies and helps you avoid currency rate fluctuations, cross currency charges while providing additional benefits including emergency travel assistance.

Convenient

Manage your card on the go through Online or Mobile Banking and GlobalCash Card App

Reloadable

Reload cash through our branches, cash deposit machines, and Online or Mobile Banking

Secure

Stay safe with Chip & PIN technology and 3-D Secure for internet transactions

Experience the privilege of cash-free travelling

Whether it is for work or leisure, travelling is a time to explore new avenues and aspirations. Planning your future trips with the GlobalCash Card will be a lot easier.

Pre-trip

Travel medical insurance*
Feel secure with travel medical insurance, which is also suitable to use for Schengen visa applications.

Lock in the exchange rate
Take the fluctuation out of currency conversions.

Cleartrip
Book international round-trip flights or hotels and enjoy up to 30% discount.

*Please visit the Mastercard website and select Platinum Mastercard to generate a letter of insurance for visa purposes or to submit claims.

During trip

Access to emergency cash
Wherever you travel, you can count on Mastercard® Global Service™ for emergency cash services.

Priceless.com
Enjoy exclusive experiences and offers in cities around the world.

Mastercard® buy 1 get 1
Choose from hundreds of complimentary offers for dining, spas, attractions and more across the Middle East and Africa.

Post-trip

Track expenses online
Get an overview of your spending, both from the trip and if you've used your prepaid card at home.

Free FX services

Enjoy a suite of free services that can help you meet your FX needs

Inward telegraphic transfer

Account to account transfer

DirectRemit

Foreign currency cash via branches

Online FCY remittances

Special rate deal booking

Things to know

In addition to the currency exchange rates, the following fees and charges apply to GlobalCash Card. Fees and charges are subject to variation in accordance with the terms and conditions. Individual merchants or ATM operators may charge additional fees.

Fees

Fees Cardholder charge
Card issuance fee AED 30
Secondary card issuance fee AED 30
Card reload fee Free
Domestic ATM cash withdrawal fee AED 2
International ATM cash withdrawal fee AED 10 (or foreign currency equivalent)
POS transaction fee Free
Card inactivity fee AED 15 per month(Charged after 5 consecutive months of inactivity)
Over the counter cash advance fee AED 50
Card unload fee AED 15
Card closure fee AED 15
Card replacement fee AED 30
Foreign currency transaction fee
(This fee is charged in addition to the standard processing fee charged by Mastercard International when a cardholder conducts a transaction in a currency that is different to the currency of the purse being debited)
1.84%
Purse to purse transfer fee 1%
ATM balance enquiry fee Free

Limits

Type of limit Value (in AED equivalent)
Daily ATM cash withdrawal limit AED 40,000
Daily POS purchase limit AED 80,000
Daily cash over the counter limit AED 10,000
Minimum load/reload amount AED 500
Maximum total currency balance allowed on the card AED 40,000
Maximum aggregate load amount in any 12 months AED 250,000
  • GlobalCash Card cannot be used for money transfers or for accessing or purchasing goods from adult or gambling internet sites (when correctly identified), and must not be used for any unlawful activity. You must comply with all laws and regulations (including any foreign exchange controls) in respect of the card in the country of purchase and/or use.
  • Load and reload fees and limits apply. Reloads are calculated using the Emirates NBD currency to currency foreign exchange rate.
  • Some ATM operators and merchants may directly charge a fee. Daily transaction and ATM withdrawal limits apply. Transactions and fees that require a currency conversion are calculated using Mastercard® foreign exchange rates and are subject to the Emirates NBD foreign currency conversion fee.

The Mastercard® foreign exchange rate and Emirates NBD foreign currency conversion fee apply when:

  • You use the card to make a transaction (ATM, point of sale, internet or phone) and the card does not hold the currency.
  • A fee is charged to the card in a currency not on the card.
  • Funds are moved from one currency purse to another currency purse on the card.

If you have the right currency already loaded onto the card, and sufficient funds to complete the transaction on the card, when you make a purchase or withdrawal you won’t pay any cross currency conversion or foreign exchange rate fees.

®Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

Country Phone number*
Argentina 0800 666 0026
Australia 1800 098 231
Austria 0800 293 724
Bahamas 1800 389 0523
Belgium 0800 77 228
Brazil (from landline) 0800 892 3560
Brazil (from mobile) 0055 21 3956 9200
Bulgaria 800 116 1169
Czech Republic 800 143 722
Chile 123 0020 7887
China (North) 10 800 712 2683
China (South) 10 800 441 1345
Costa Rica 800 015 0605
Croatia 0800 223 179
Cyprus 800 96 361
Denmark 808 84 857
Dominican Republic 1888 156 1388
Estonia 800 011 1359
Finland 0800 918 279
France 0800 916 940
Germany 0800 181 4595
Greece 00800 4413 1532
Hong Kong 800 966 321
Hungary 0680 018 878
Iceland 800 98 78
India 000800 100 7960
Indonesia 1 803 0441 1368
Ireland 1800 535 564
Israel 180 943 1521
Italy 800 789 525
Japan 00531 780 221
Latvia 800 03 736
Lithuania 880 031 068
Luxembourg 800 28 166
Malaysia 1800 814 933
Mexico 01800 123 3480
Monaco 800 93 677
Netherlands 0800 023 3935
New Zealand 0800 444 691
Norway 800 14 326
Philippines 1800 1442 0143
Poland 00800 441 2460
Portugal 800 880 501
Puerto Rico 1 877 465 0085
Russia 810 800 2500 2044
Singapore 800 441 1379
Saudi Arabia 800 844 2790
Slovakia 800 001 684
South Africa 0800 982 674
South Korea 00798 4434 1279
Spain 900 958 973
Sweden 020 796 949
Switzerland 0800 834 918
Taiwan 0080 104 4292
Thailand 001800 442 212
Trinidad & Tobago 1 800 203 0194
Turkey 00800 4463 2089
United Kingdom 0800 056 0572
Uruguay 000 413 598 3672
USA / Canada 1 877 465 0085
Venezuela 800 100 8565
  • You acknowledge the Issuer, Mastercard and their respective agents may collect Personal Information in connection with the provision of the Card, including Personal Information contained in any application form, correspondence, emails, telephone calls, internet communications and transactional information.
  • By applying for and Activating the Card, you consent to the Issuer, and Mastercard collecting, using and disclosing (including to each other) your Personal Information
    • to provide you with, and facilitate the provision of, the Card and the Services as contemplated under these Terms and Conditions.
    • to monitor compliance with these Terms and Conditions.
    • for anti-money laundering (AML), detection of crime, legal compliance and fraud prevention purposes, including as required under the Anti- Money Laundering and Counter-Terrorism Financing Act 2006.
    • for the recovery of any money that you owe under these Terms and Conditions.
  • By applying for and activating the Card you also consent to the Issuer and Mastercard disclosing Personal Information obtained from or relating to you to Bank and collecting, using and disclosing (including to each other) your Personal Information, including Personal Information collected from third parties, for the purposes of
    • Bank or any of its related bodies corporate, providing benefits, products or services, including providing Emirates NBD Points to you.
    • Bank or any of its related bodies corporate improving customer service, including by means of research, conducting analyses and preparing analytics, marketing, product development and planning.
    • Bank marketing its products or services or the products or services of third parties, including by direct marketing and.
    • any third party providing services to the Bank, any of its related bodies corporate or to the Bank or the conduct of any of the above purposes.
  • The Issuer and Mastercard may disclose your Personal Information to overseas recipients in the United Kingdom and the United States of America for the purposes set out above. From the time the UAE Privacy Principles apply, the Issuer and Mastercard would be required to take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the UAE Privacy Principles, but do not have to do so if you consent to the disclosure overseas. By applying for and activating the Card, you consent to the Issuer and Mastercard disclosing your Personal Information to overseas recipients as described in this clause.
  • If you do not agree to provide the Personal Information requested by us, then we cannot make the Card available to you and you should not apply for and activate the Card.
  • You must notify the Bank immediately of any change to your contact details. You can update your phone number and email address by visiting any of the Bank Branches. We will not be responsible if you do not receive any notice or correspondence that has been sent in accordance with the contact details you have provided to us.
  • You may be required to provide information to the Issuer, or Mastercard (including evidence of identity) when Activating the Card or adding additional Funds to the Card.
  • The Issuer and Mastercard will take reasonable steps to keep Personal Information secure in accordance with and comply with their respective privacy policy as applicable to the Card. Each party’s uses and disclosures of your Personal Information may be different. For details about the Bank’s privacy practices, see Emirates NBD Privacy Policy at emiratesnbd.com.
  • In addition, by applying for a Card, you consent to Mastercard and the Bank using and disclosing your Personal Information to notify you of our related products, promotions and customer surveys that we may conduct from time to time.
  • Your Personal Information will not be shared or used for any other purpose except as stated above unless we are required or permitted to do so as a result of any laws and regulations, by a court order or by any business or persons to whom we transfer our rights and obligations under the agreement between you and the Issuer which is governed by these Terms and Conditions.
  • We will continue to keep any Personal Information that is necessary after the closure of your Card on the same terms as are set out above (including to meet legally imposed record keeping requirements and AML record keeping obligations).
  • You are entitled to ask the Issuer to supply you with any Personal Information that Mastercard or the Issuer (respectively) hold about you. Mastercard or the Issuer (as applicable) will delete any incorrect information or correct any errors in any of your Personal Information that come to our notice. The applicable privacy policy contains information on how you may access and seek correction of the Personal information held by the Issuer or Mastercard. The applicable privacy policy also contains information on how you may complain about a breach of the National or UAE Privacy Principles (as applicable) by the Issuer or Mastercard and how that complaint will be dealt with.
  • To aid us in the provision of the services provided under these Terms and Conditions, in the interest of security, and to help the Issuer and Mastercard maintain and to improve their level of service, all telephone calls may be recorded and/or monitored.

In addition to the currency exchange rates, the following fees and charges apply to GlobalCash Card. Fees and charges are subject to variation in accordance with the terms and conditions. Individual merchants or ATM operators may charge additional fees.

Fees

Fees Cardholder charge
Card issuance fee AED 30
Secondary card issuance fee AED 30
Card reload fee Free
Domestic ATM cash withdrawal fee AED 2
International ATM cash withdrawal fee AED 10 (or foreign currency equivalent)
POS transaction fee Free
Card inactivity fee AED 15 per month(Charged after 5 consecutive months of inactivity)
Over the counter cash advance fee AED 50
Card unload fee AED 15
Card closure fee AED 15
Card replacement fee AED 30
Foreign currency transaction fee
(This fee is charged in addition to the standard processing fee charged by Mastercard International when a cardholder conducts a transaction in a currency that is different to the currency of the purse being debited)
1.84%
Purse to purse transfer fee 1%
ATM balance enquiry fee Free

Limits

Type of limit Value (in AED equivalent)
Daily ATM cash withdrawal limit AED 40,000
Daily POS purchase limit AED 80,000
Daily cash over the counter limit AED 10,000
Minimum load/reload amount AED 500
Maximum total currency balance allowed on the card AED 40,000
Maximum aggregate load amount in any 12 months AED 250,000
  • GlobalCash Card cannot be used for money transfers or for accessing or purchasing goods from adult or gambling internet sites (when correctly identified), and must not be used for any unlawful activity. You must comply with all laws and regulations (including any foreign exchange controls) in respect of the card in the country of purchase and/or use.
  • Load and reload fees and limits apply. Reloads are calculated using the Emirates NBD currency to currency foreign exchange rate.
  • Some ATM operators and merchants may directly charge a fee. Daily transaction and ATM withdrawal limits apply. Transactions and fees that require a currency conversion are calculated using Mastercard® foreign exchange rates and are subject to the Emirates NBD foreign currency conversion fee.

The Mastercard® foreign exchange rate and Emirates NBD foreign currency conversion fee apply when:

  • You use the card to make a transaction (ATM, point of sale, internet or phone) and the card does not hold the currency.
  • A fee is charged to the card in a currency not on the card.
  • Funds are moved from one currency purse to another currency purse on the card.

If you have the right currency already loaded onto the card, and sufficient funds to complete the transaction on the card, when you make a purchase or withdrawal you won’t pay any cross currency conversion or foreign exchange rate fees.

®Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

Country Phone number*
Argentina 0800 666 0026
Australia 1800 098 231
Austria 0800 293 724
Bahamas 1800 389 0523
Belgium 0800 77 228
Brazil (from landline) 0800 892 3560
Brazil (from mobile) 0055 21 3956 9200
Bulgaria 800 116 1169
Czech Republic 800 143 722
Chile 123 0020 7887
China (North) 10 800 712 2683
China (South) 10 800 441 1345
Costa Rica 800 015 0605
Croatia 0800 223 179
Cyprus 800 96 361
Denmark 808 84 857
Dominican Republic 1888 156 1388
Estonia 800 011 1359
Finland 0800 918 279
France 0800 916 940
Germany 0800 181 4595
Greece 00800 4413 1532
Hong Kong 800 966 321
Hungary 0680 018 878
Iceland 800 98 78
India 000800 100 7960
Indonesia 1 803 0441 1368
Ireland 1800 535 564
Israel 180 943 1521
Italy 800 789 525
Japan 00531 780 221
Latvia 800 03 736
Lithuania 880 031 068
Luxembourg 800 28 166
Malaysia 1800 814 933
Mexico 01800 123 3480
Monaco 800 93 677
Netherlands 0800 023 3935
New Zealand 0800 444 691
Norway 800 14 326
Philippines 1800 1442 0143
Poland 00800 441 2460
Portugal 800 880 501
Puerto Rico 1 877 465 0085
Russia 810 800 2500 2044
Singapore 800 441 1379
Saudi Arabia 800 844 2790
Slovakia 800 001 684
South Africa 0800 982 674
South Korea 00798 4434 1279
Spain 900 958 973
Sweden 020 796 949
Switzerland 0800 834 918
Taiwan 0080 104 4292
Thailand 001800 442 212
Trinidad & Tobago 1 800 203 0194
Turkey 00800 4463 2089
United Kingdom 0800 056 0572
Uruguay 000 413 598 3672
USA / Canada 1 877 465 0085
Venezuela 800 100 8565
  • You acknowledge the Issuer, Mastercard and their respective agents may collect Personal Information in connection with the provision of the Card, including Personal Information contained in any application form, correspondence, emails, telephone calls, internet communications and transactional information.
  • By applying for and Activating the Card, you consent to the Issuer, and Mastercard collecting, using and disclosing (including to each other) your Personal Information
    • to provide you with, and facilitate the provision of, the Card and the Services as contemplated under these Terms and Conditions.
    • to monitor compliance with these Terms and Conditions.
    • for anti-money laundering (AML), detection of crime, legal compliance and fraud prevention purposes, including as required under the Anti- Money Laundering and Counter-Terrorism Financing Act 2006.
    • for the recovery of any money that you owe under these Terms and Conditions.
  • By applying for and activating the Card you also consent to the Issuer and Mastercard disclosing Personal Information obtained from or relating to you to Bank and collecting, using and disclosing (including to each other) your Personal Information, including Personal Information collected from third parties, for the purposes of
    • Bank or any of its related bodies corporate, providing benefits, products or services, including providing Emirates NBD Points to you.
    • Bank or any of its related bodies corporate improving customer service, including by means of research, conducting analyses and preparing analytics, marketing, product development and planning.
    • Bank marketing its products or services or the products or services of third parties, including by direct marketing and.
    • any third party providing services to the Bank, any of its related bodies corporate or to the Bank or the conduct of any of the above purposes.
  • The Issuer and Mastercard may disclose your Personal Information to overseas recipients in the United Kingdom and the United States of America for the purposes set out above. From the time the UAE Privacy Principles apply, the Issuer and Mastercard would be required to take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the UAE Privacy Principles, but do not have to do so if you consent to the disclosure overseas. By applying for and activating the Card, you consent to the Issuer and Mastercard disclosing your Personal Information to overseas recipients as described in this clause.
  • If you do not agree to provide the Personal Information requested by us, then we cannot make the Card available to you and you should not apply for and activate the Card.
  • You must notify the Bank immediately of any change to your contact details. You can update your phone number and email address by visiting any of the Bank Branches. We will not be responsible if you do not receive any notice or correspondence that has been sent in accordance with the contact details you have provided to us.
  • You may be required to provide information to the Issuer, or Mastercard (including evidence of identity) when Activating the Card or adding additional Funds to the Card.
  • The Issuer and Mastercard will take reasonable steps to keep Personal Information secure in accordance with and comply with their respective privacy policy as applicable to the Card. Each party’s uses and disclosures of your Personal Information may be different. For details about the Bank’s privacy practices, see Emirates NBD Privacy Policy at emiratesnbd.com.
  • In addition, by applying for a Card, you consent to Mastercard and the Bank using and disclosing your Personal Information to notify you of our related products, promotions and customer surveys that we may conduct from time to time.
  • Your Personal Information will not be shared or used for any other purpose except as stated above unless we are required or permitted to do so as a result of any laws and regulations, by a court order or by any business or persons to whom we transfer our rights and obligations under the agreement between you and the Issuer which is governed by these Terms and Conditions.
  • We will continue to keep any Personal Information that is necessary after the closure of your Card on the same terms as are set out above (including to meet legally imposed record keeping requirements and AML record keeping obligations).
  • You are entitled to ask the Issuer to supply you with any Personal Information that Mastercard or the Issuer (respectively) hold about you. Mastercard or the Issuer (as applicable) will delete any incorrect information or correct any errors in any of your Personal Information that come to our notice. The applicable privacy policy contains information on how you may access and seek correction of the Personal information held by the Issuer or Mastercard. The applicable privacy policy also contains information on how you may complain about a breach of the National or UAE Privacy Principles (as applicable) by the Issuer or Mastercard and how that complaint will be dealt with.
  • To aid us in the provision of the services provided under these Terms and Conditions, in the interest of security, and to help the Issuer and Mastercard maintain and to improve their level of service, all telephone calls may be recorded and/or monitored.
Interested in a GlobalCash Card?

Visit any of our branches today and pick one up right away.

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