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Scan the QR code or simply send “Subscribe” on WhatsApp to +971 600 540000

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There’s more to chat about on WhatsApp!

Chat Banking via WhatsApp just got better! We've introduced new features that will make your banking experience more convenient than ever.

  • Loan on card
  • Credit limit increase
  • Service request enquiry
Security tips

Safeguarding your information is a shared responsibility

How we protect you

  • We use a secure channel to exchange data between your device, WhatsApp and Emirates NBD
  • We require you to subscribe to Chat Banking using only your registered mobile number with the bank

How you can protect yourself

  • Look for a green badge next to Emirates NBD's name in the WhatsApp chat to ensure it's our official account
  • Don't share personal information over WhatsApp
  • Don't share your mobile phone with anyone
  • Activate your SIM card using a PIN
  • Enable WhatsApp two-step verification. Click here to see how.
  • Lock your WhatsApp chat with Face ID or Touch ID to add an extra layer of security