Request a clearance letter

You can apply for a clearance letter conveniently via Mobile or Online Banking, or at a branch

What is a clearance letter?

A clearance letter is a legal document issued by the bank stating that you have paid off all outstanding dues with reference to a loan or credit card. A clearance letter clears you of one liability. If you have multiple liabilities with the bank, you can request for clearance letters as you pay off each of the liabilities. A no-liability letter, on the other hand, declares you have no liabilities at all with the bank.

Request a clearance letter

For credit cards, you can apply for a clearance letter 45 days after you have cancelled your card or paid all outstanding dues. For loans, you can apply as soon as you clear the outstanding loan amount, and your loan account is closed.


What’s next

You’ll receive an SMS on your registered mobile number once your letter is ready to be collected.

To collect the letter, visit the nearest Emirates NBD branch before 2 pm with your Emirates ID or passport for identification.

Fees and charges

There are no charges for a clearance letter.