whatyoucandowithonlinebanking

What you can do with Online Banking

Access your accounts safely and securely, 24 hours a day, from anywhere in the world

Banking anytime and anywhere
Services available through Online Banking
Help with Online Banking
FAQs

Banking anytime and anywhere

Access our wide range of banking services on your laptop, tablet or mobile device at any time, from wherever you are in the world.

If you are not already registered for Online Banking, register now in a few easy steps.

Services available through Online Banking

Register and troubleshoot

Build your own dashboard

Log in to Online Banking to see these features:

  • Add your favourite account
  • Add a 360 view of your finances
  • Add recent transactions

Update your personal details

Manage your finances

Cards

Payments

Transfers

FAQs, chat and notifications

  • View our FAQs
  • View recent transactions
  • Talk to us on your private wall
  • View your notification centre

Manage your settings

  • Your profile
  • Personal details
  • Banking packages
  • Configure your settings
  • Favourite account and card
  • Link accounts and cards
  • E-statement / e-advice
  • Edit your services
  • Manage your security settings
  • Manage your password and secret questions
  • Manage your limits

Our Digital Store

  • View our offers and promotions
  • Apply for products
  • Current accounts
  • Savings & deposits
  • Cards
  • Loans & overdrafts
  • Investments
  • Insurance
  • Application tracking
  • Bank requests
  • Requests for cards
  • Requests for loans
  • Requests for accounts
  • General requests

Get help with Online Banking

FAQs

All the information on Online Banking is updated in real time except for the following:

  • Once you have linked your new credit card through settings, it will take 24 hours to reflect on Online Banking
  • Credit card transactions will reflect in the statement after 24 hours
Your Private Wall lets you reach us directly by sending us a message. Our support team will get back to you immediately on the wall.

The Emirates NBD Digital Store on Online Banking gives you easy access to your accounts, cards, loans, investment products and special offers tailored to you. You can track and view your product applications and service requests made via Online or Mobile Banking through the application tracking page and upload documents for a personal loan application. You'll see all your requests and applications initiated within the last 30 days on this page.

To access the digital store, click on the 'Digital Store' icon on the top of the page once you are logged into Online Banking.

There are a number of reasons why you may not be able to log in to your mobile app:

  • You are not connected to the internet or the signal is not strong enough
  • You may have entered a wrong password more than three times, you can reset it by following these instructions
  • Your web browser is not compatible or it’s not the latest version
  • Your browser cache needs to be cleared
  • You’re logging in from a restricted or sanctioned country

If you still need help, please call us on +971 600 54 0000.

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Emirates NBD Bank (P.J.S.C.) is licensed by the Central Bank of the UAE, Baniyas Road, Deira, P.O. Box: 777, Dubai, UAE

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